Five Factors to Consider When Choosing a Refurbished Medical Equipment Vendor

There are several reasons why choosing refurbished diagnostic imaging equipment makes sense. Ideal for healthcare systems and practices that wish to maximize their budget, refurbished medical equipment provides the same reliable functionality of new units, for a fraction of the price. Choosing refurbished diagnostic equipment is often the most cost-effective way to increase practice capacity, reduce patient waiting times, and realize better Press-Gainey scores.

Realizing the benefits of choosing refurbished diagnostic imaging equipment is dependent on working with a reliable, trustworthy vendor. It’s essential that the vendor you work with is knowledgeable and honest, as you’re depending on them to help you source the equipment that’s most appropriate to your practice, deliver what was contracted for, and provide support during and after the equipment has been installed.  With that in mind, here are five factors to consider when choosing a refurbished medical equipment vendor:

Experience: Brand new companies are launched every single day. The problem with any new company is that you don’t know how they’re going to perform – especially if there’s an issue after your refurbished medical equipment has been installed and put into service. Choose a vendor who’s been in business for a while – a minimum of 3-5 years is ideal.

Expertise: You want to work with a vendor who thoroughly understands diagnostic imaging equipment and can help you choose the exact units your practice needs.

Service & Support: Sometimes equipment breaks down or needs service. Ideally, your refurbished medical equipment dealer will be able to coordinate all needed repairs for you by leveraging an extensive network of the appropriate professionals. The best refurbished medical equipment dealers are able to ensure repair and service calls happen quickly, so practice downtime is kept to a minimum.

Reliability: Trust is the key to a strong vendor relationship. A reliable refurbished medical imaging equipment dealer will deliver exactly the unit that’s contracted for, on time, at the agreed upon price. They’re easily reached by phone or email when you have questions or need help.

Pricing: Every practice administrator has a budget to work with. The refurbished medical equipment market is competitive, which means you can enjoy considerable savings. Choose a vendor who is committed to helping you make the most of your available funding.